With over 35 years in the direct marketing industry, Sally Westaway brings a clear level of operational expertise and an invaluable customer service perspective to the Infogroup team. It is her job to oversee the processing of all orders, accounting and billing.
Sally started at the former Millard Group in 1990. Her background includes both working on the mailer side and list management. Her broad understanding of the mechanics and details of order processing through brokerage, management, and accounting has made her a key go-to operations person.
Prior to joining the Millard Group, Sally was the Customer Service/Telephone Sales Manager at Brookstone and also served several years as Brookstone's Name Acquisition Manager. Sally is the key person to drive great customer service and make sure there is consistency in order selection and processing.
